Connections Information Systems » Anti-Virus and Malware http://connectionsis.com Information @ Your Fingertips! Sun, 17 Jan 2010 08:53:49 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Virus Removal Procedures http://connectionsis.com/2009/06/17/virus-removal-procedures/ http://connectionsis.com/2009/06/17/virus-removal-procedures/#comments Thu, 18 Jun 2009 00:02:00 +0000 http://www.connectionsis.com/?p=400 CB043691

  1. Disconnect Computer from the Internet
  2. Turn off Windows System Restore
  3. Uninstall all unnecessary software using the “Add Remove Programs” feature in the Windows “Control Panel”
  4. Delete all files in the user Temp directories
  5. Delete Temporary Internet Files
  6. Remove Old Anti-Virus and Ant-Spyware programs
  7. Empty the “Recycle Bin”
  8. Reboot Computer
  9. Reconnect the computer
  10. Download and install Malware Bytes
  11. Download the newest updates
  12. Disconnect Computer from the Internet
  13. Run Quick Scan
  14. Install Anti-Virus software
  15. Reconnect the computer to the internet just long enough to register anti-virus software and to download the newest updates
  16. Disconnect computer from the internet
  17. Restart the computer.
  18. After computer restarts close all unnecessary programs.
  19. Start anti-virus program
  20. Run a full scan from the anti-virus software menu.
  21. Delete all threats possible
  22. Quarantine all remaining threats possible
  23. Note any viruses and adware not repaired
  24. Re-start the computer in safe mode
  25. Turn off all running programs except virus protection.
  26. Run AV product and let it remove all pests that it can. Note: Not all anti-virus software can be run in safe mode
  27. Manualy remove any remaining threats
  28. Reboot computer.
  29. Run AV product again to check.
  30. Remove any remaining pests.
  31. Reboot computer.
  32. Plug Internet back into your computer.
  33. Run scan until you get two clean scans!
  34. Launch Internet Explorer
  35. Check IE Search button
]]> http://connectionsis.com/2009/06/17/virus-removal-procedures/feed/ 0 CB043691 Symantec Product Removal Tool http://connectionsis.com/2008/02/26/symantec-product-removal-tool/ http://connectionsis.com/2008/02/26/symantec-product-removal-tool/#comments Tue, 26 Feb 2008 17:03:42 +0000 http://www.connectionsis.com/?p=401 We have been having a lot of issues installing and removing Symantec anti-virus products. Before you install new virus software you have to uninstall any previously installed anti-virus software. Symantec provides the Norton Removal Tool to remove Symantec software and I suggest you use it before installing any other security software.

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