- Disconnect Computer from the Internet
- Turn off Windows System Restore
- Uninstall all unnecessary software using the “Add Remove Programs” feature in the Windows “Control Panel”
- Delete all files in the user Temp directories
- Delete Temporary Internet Files
- Remove Old Anti-Virus and Ant-Spyware programs
- Empty the “Recycle Bin”
- Reboot Computer
- Reconnect the computer
- Download and install Malware Bytes
- Download the newest updates
- Disconnect Computer from the Internet
- Run Quick Scan
- Install Anti-Virus software
- Reconnect the computer to the internet just long enough to register anti-virus software and to download the newest updates
- Disconnect computer from the internet
- Restart the computer.
- After computer restarts close all unnecessary programs.
- Start anti-virus program
- Run a full scan from the anti-virus software menu.
- Delete all threats possible
- Quarantine all remaining threats possible
- Note any viruses and adware not repaired
- Re-start the computer in safe mode
- Turn off all running programs except virus protection.
- Run AV product and let it remove all pests that it can. Note: Not all anti-virus software can be run in safe mode
- Manualy remove any remaining threats
- Reboot computer.
- Run AV product again to check.
- Remove any remaining pests.
- Reboot computer.
- Plug Internet back into your computer.
- Run scan until you get two clean scans!
- Launch Internet Explorer
- Check IE Search button
Virus Removal Procedures
