Windows Genuine Advantage Validation Issues

Windows Product Keys

Product keys for Microsoft products have recently become a serious issue with a number of my customers. Microsoft has recently tightened product code controls and it is making it difficult if not impossible to do recovery installs and has even affected our ability to back up drives in some cases. Also Microsoft has ended support for Windows XP service Pack 1 so you have to have a validated copy of Windows XP Service Pack 2 on your computer to get updates, support and even to install new software.

I go out of my way not to reinstall Windows XP but on those rare occasions where it is unavoidable I need the disk that came with the specific computer if at all possible. If not we may have to buy a product key from Microsoft at a cost of $99.00 for Windows XP Home Edition and $149.99 for Windows XP Professional edition. There is just no way around it.

I encourage you to make a file of all of your Microsoft Disks and product information in a secure location for future maintenance.

WGA Diagnostic Tool

1. Please open Internet Explorer and visit the following link to download the WGA Diagnostic Tool:
http://go.microsoft.cofwlink/?Iinkid=520 12
2. After the “File Download” window appears, Click “Save” button, then another window called “Save As” appears. In the left pane of the “Save As” window, Click “Desktop” button, then Click “Save” hutton at the bottom of the “Save As” Window to save the MGADiag.exe file to Desktop, and then double click on the file to run the tool.
3. Under the validation tab, click the “Copy to Clipboard” button. (After clicking the “Copy to Clipboard” button, the information indeed has been copied and get ready to be pasted as long as you later on open up a new email and press Ctrl + V on the Keyboard).
4. Open up an e-mail, and paste (when editing the e-mail, press Ctrl + V) the information collected by using the WGA Diagnostic Tool.
(Note: Please directly copy the WGA Diagnostic Data and paste it into the email text and don’t send it in the form of attachment or I cannot read it)

The WGA Diagnostic Tool can only collect a part of the Product Key, therefore, please encloses the entire 25 digits Product Key as well and I will help you verify if it is valid. It should be printed on the CD package or the sticker on your computer.

I would like to explain to you that the issue you have encountered is WGA Validation issue. The WGA Validation issue can be caused by multiple factors. In order to narrow down all the possible causes and find out the root cause, we should first verify whether the copy of Windows originally installed in the computer is genuine through an official way and then check whether the copy of Windows originally installed in the computer is the copy of Windows currently running on your computer. In order to realize this goal, please help me collect the following information for further investigation.